Terms and Conditions
Last updated: January 2026
These Terms and Conditions (“Terms”) govern your access to and use of the SmartDry website and software platform (the “Service”). By accessing or using SmartDry, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use the Service.
For questions, contact us at hello@smartdry.ai.
1. About SmartDry
SmartDry (“we”, “us”, or “our”) provides a cloud-based point-of-sale (POS) platform designed specifically for dry cleaning and laundry businesses.
2. Eligibility
To use SmartDry, you must:
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Be at least 18 years old
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Have authority to enter into these Terms on behalf of a business
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Use the Service only for lawful business purposes
3. Account Registration
To access certain features, you must create an account.
You agree to:
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Provide accurate and complete information
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Keep login credentials secure
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Notify us immediately of any unauthorised access
You are responsible for all activity that occurs under your account.
4. Use of the Service
You agree not to:
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Use SmartDry for any unlawful or fraudulent purpose
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Attempt to gain unauthorised access to our systems
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Reverse engineer, copy, or resell the software
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Disrupt or interfere with system performance or security
We reserve the right to suspend or terminate access if these Terms are violated.
5. Subscriptions and Pricing
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Access to SmartDry may be provided on a subscription basis
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Pricing, features, and plans will be displayed on our website or agreed in writing
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We reserve the right to update pricing with reasonable notice
Unless stated otherwise, all fees are exclusive of taxes.
6. Payments
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Payments are due in advance according to your selected plan
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Failure to pay may result in suspension or termination of access
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No refunds are provided unless required by law or stated otherwise
7. Free Trials and Beta Access
If we offer a free trial or beta access:
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The Service is provided “as is”
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Features may change or be removed
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We may end the trial or beta at any time
8. Data and Customer Information
You retain ownership of all business and customer data you upload to SmartDry.
By using the Service, you grant us permission to:
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Store and process data to provide the Service
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Use anonymised, aggregated data to improve our product
We handle personal data in accordance with our Privacy Policy.
9. Intellectual Property
All rights, title, and interest in SmartDry (including software, branding, and content) remain the property of SmartDry.
You may not:
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Copy or modify any part of the Service
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Use SmartDry branding without written permission
10. Service Availability
We aim to provide reliable uptime but do not guarantee uninterrupted access.
SmartDry is not liable for:
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Downtime due to maintenance or upgrades
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Internet or third-party service failures
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Events beyond our reasonable control
11. Limitation of Liability
To the fullest extent permitted by law:
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SmartDry is not liable for indirect, incidental, or consequential damages
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We are not responsible for business losses, lost profits, or data loss
Our total liability will not exceed the amount paid by you to SmartDry in the previous 12 months.
12. Indemnity
You agree to indemnify and hold SmartDry harmless from any claims, damages, or expenses arising from:
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Your use of the Service
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Your violation of these Terms
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Your handling of customer garments, data, or transactions
13. Termination
You may stop using the Service at any time.
We may suspend or terminate your access:
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For breach of these Terms
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For non-payment
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If required by law
Upon termination, your access will end and data may be deleted after a reasonable period.
14. Changes to the Service or Terms
We may update:
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These Terms
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Features or functionality of the Service
Continued use of SmartDry after changes means you accept the updated Terms.
15. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales, unless otherwise stated.
16. Contact Information
If you have questions about these Terms, contact: