Before SmartDry
- Paper tickets
- Missing garments
- Disconnected systems
- Unclear production status
- Payment confusion
- Customer disputes
- Manual delivery planning
Built only for garment care
The operating system built for garment care.
Manage every customer, garment, payment and workflow — from drop-off to collection — in one connected platform.
Dappy · live update
#48119 ready for collection
SMS sent · 3 garments · Rack B-14
Payments, integrations & hardware
Your business is not ordinary retail. Your POS should not be either.
Restaurants got software built around service. Retailers got software built around inventory. Garment care got a cash drawer and a paper ticket.
SmartDry is the first system built around the garment itself.
- RestaurantsPurpose-built restaurant platforms
- RetailPurpose-built commerce platforms
- Garment careSmartDry
The transformation
From paper tickets to a traceable operation.
Most garment-care businesses are not short of effort. They are short of visibility.
With SmartDry
- Every garment identified
- Every order traceable
- Every workflow visible
- Every payment connected
- Every issue documented
- Every customer informed
- Every route planned
One connected journey
Follow a single garment through your business.
Not a list of disconnected features — one traceable record that moves with the garment.
Intake that captures the garment, not just the price.
Staff log the item, the service level and the customer rules at the counter. Turnaround, pricing and account terms are applied automatically.
- Service level and due date set on intake
- Account customers billed on their terms
- Digital receipt sent before they leave the shop
screenshot — counter intake
960 × 640
Every item identified and evidenced.
Each garment gets a permanent identifier and a condition record — with photographs where the value or risk justifies it.
- Unique garment ID from first scan
- Condition, stains and wear documented
- Customer approval captured against the risk
screenshot — garment record
960 × 640
Cleaning, spotting, pressing and repair on one board.
Work is routed by garment type and service, so a wedding dress never follows the same path as a shirt.
- Routes driven by garment and risk profile
- Who did what, and when, on every action
- Blocked items surfaced before the due date
screenshot — production board / TDS
960 × 640
Nothing leaves the plant unchecked.
A final inspection against the intake record — the same evidence, side by side, before the garment is packaged.
- Check against the original condition report
- Reprocess without losing order history
- Issues documented, not argued about later
screenshot — QC checkpoint
960 × 640
Counter payments, accounts and invoicing in one ledger.
Whether it is a card at the counter or a monthly hotel account, the money reconciles against the order.
- Card, cash and stored payment methods
- Business accounts with agreed terms
- Outstanding balances visible at the counter
screenshot — payments & accounts
960 × 640
Ready, notified, collected or delivered.
Customers are told the moment their order is ready; drivers get a route built from the orders themselves.
- Automatic ready-for-collection notifications
- Route planning from live order data
- Proof of handover on delivery
screenshot — route planner
960 × 640
screenshot — Garment Passport record
720 × 1040 · portrait
Garment Passport
A structured record for the garments you cannot afford to get wrong.
Wedding dresses, leather, luxury handbags, heritage pieces. Documented on intake, evidenced with photography, approved by the customer before work begins.
- Type, brand & material
- Condition and wear
- Stains and damage
- Care label requirements
- Photographic evidence
- Recommended care route
- Risk and approvals
- Repair & QC history
Fewer disputes. Clearer accountability. A customer who can see exactly how their garment was handled.
The platform
Whatever is going wrong today, this is where it stops.
Screenshot — counter intake
The queue at 8am
Take a garment in, in seconds — pricing and terms apply themselves.
Screenshot — Garment Passport
“It wasn’t like that when I brought it in”
Photograph and approve the condition before you touch it.
Screenshot — production board
“Where is that order?”
Every garment has a stage, an owner and a due time.
Regulars re-explaining themselves
Chasing what you are owed
Orders sitting on the rail
Running blind across sites
Bring us the one that costs you most.
Fix this in 30 minutes →
Counter hardware in situ — terminal, tag printer, staff hands
1800 × 1600 · landscape
Hardware
Counter-ready kit that survives a Saturday.
Supplied, configured and supported as one set — so nothing on the counter is anyone else's problem.
Terminal
Counter terminal
Intake, passport and payment on one screen.
Label printer
Tag printing
Heat-seal tags that outlast the clean.
Scanner
Plant scanner
Scan each stage so the rail stays accurate.
Why SmartDry
Built around the garment — not just the transaction.
SmartDry creates one connected record for every garment — linking the customer, condition evidence, production status, payment and fulfilment from intake to handover.
A till stops at the sale. SmartDry does not.
One garment record
Every condition report, instruction, approval and action stays attached to the garment
One connected operation
POS, production, payments, customers and fulfilment work from the same system
Fewer disputes
Condition evidence and customer approvals create a clearer record of responsibility
Guided implementation
Setup, data migration, training and support through your first live orders
Go live in weeksStructured setup, data migration and staff training — not a multi-quarter implementation project.
What SmartDry pilot operators are telling us
The condition report ended the arguments. When a customer questions a mark, we can show them the intake photograph immediately.
I can see what is on the rail, what is running late and what is blocked without walking through the plant.
Quotes from SmartDry pilot businesses, published anonymously at their request.
See how SmartDry would work in your operation.
Get a personalised walkthrough based on your stores, services and existing workflow.
Questions operators ask us first
What is SmartDry?
SmartDry is software that runs your whole dry cleaning business — not just the till. From the moment a garment comes through the door to the moment it goes back to your customer, SmartDry tracks it, moves it through every stage, and keeps your shop running smoothly. It's live in real shops today.
How is this different from the system I have now?
Most dry cleaning software is really just a cash register with a few extras added on. It's built to take a payment, not to run a shop. SmartDry is the other way round. It's built around how garments actually move through your business — intake, cleaning, finishing, quality check, collection and delivery — so nothing gets lost, nothing gets forgotten, and you always know exactly where every order is.
Will it work for my shop?
Yes. Whether you run one shop or ten, SmartDry is built to fit. Single locations love how simple and fast it is. Growing businesses love that it handles multiple shops without breaking a sweat.
Is it hard to learn?
No. SmartDry is fast and simple to use, designed so your staff can pick it up quickly — even the ones who aren't "tech people." Less time training, more time serving customers.
Can my customers book collection and delivery?
Yes. SmartDry handles collection, delivery, and in-store orders all in one place, so you can offer your customers the convenience they expect and win more business.
Does it help me keep customers coming back?
Yes. SmartDry keeps all your customer details, order history, and preferences in one place, so you can give a personal service that keeps people loyal — and coming back.
Can I see what's happening across my shop in real time?
Yes. At any moment you can see every order, what stage it's in, and what needs doing next. No more guesswork, no more lost tickets, no more "where is that jacket?"
Does it handle payments?
Yes. Taking payment is built right into the way orders flow through your shop, so it's quick and seamless for you and your customers.
Is my business's data safe?
Yes. Your data is protected and your business's information is kept private and secure at all times.
How do I get started?
Book a demo and we'll show you exactly how SmartDry works for a shop like yours, then walk you through getting set up. Spaces are opening in stages, so the sooner you get in touch, the sooner you're up and running.
See how SmartDry would work in your business.
Book a personalised demonstration based on your stores, your services and your current workflow — not a generic product tour.
- Walked through your services, pricing and turnaround
- Your current workflow mapped into SmartDry
- Migration and hardware assessed up front
- A clear go-live plan before you commit