Privacy Policy
Last updated: January 2026
SmartDry (“SmartDry”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
If you have any questions about this policy or how we handle your data, please contact us at hello@smartdry.ai.
1. Who We Are
SmartDry is a modern point-of-sale (POS) platform built specifically for dry cleaning and laundry businesses. Our website and software help businesses manage orders, customers, and operations more efficiently.
2. Information We Collect
We may collect and process the following types of information:
a. Information You Provide to Us
-
Name
-
Business name
-
Email address
-
Phone number
-
Any information you submit through:
-
Contact forms
-
Demo booking forms
-
Email communications
-
b. Information We Collect Automatically
When you visit our website, we may automatically collect:
-
IP address
-
Browser type and version
-
Device information
-
Pages visited and time spent on our site
-
Referring URLs
This data helps us understand how visitors use our website and improve the experience.
3. How We Use Your Information
We use your information to:
-
Respond to enquiries and demo requests
-
Provide and improve our services
-
Communicate important updates about SmartDry
-
Improve website performance and user experience
-
Comply with legal and regulatory obligations
We do not sell your personal data to third parties.
4. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
-
Consent – when you submit a form or opt in to communications
-
Legitimate interest – to operate, improve, and market our services
-
Legal obligation – where required by law
5. How We Store and Protect Your Data
We take data security seriously and use:
-
Secure cloud infrastructure
-
Access controls and authentication
-
Industry-standard security practices
Your data is only accessible to authorised personnel and trusted service providers who need it to perform their role.
6. Data Sharing
We may share your data with:
-
Trusted service providers (e.g. hosting, analytics, email tools)
-
Legal or regulatory authorities if required by law
All third parties are required to respect the security of your data and process it in accordance with applicable laws.
7. Data Retention
We retain personal data only for as long as necessary to:
-
Fulfil the purposes outlined in this policy
-
Meet legal, accounting, or reporting requirements
You may request deletion of your data at any time.
8. Your Rights
Under data protection laws, you have the right to:
-
Access your personal data
-
Request correction of inaccurate data
-
Request deletion of your data
-
Object to or restrict processing
-
Withdraw consent at any time
To exercise any of these rights, contact us at hello@smartdry.ai.
9. Cookies
Our website may use cookies or similar technologies to:
-
Improve functionality
-
Analyse traffic and usage
You can control or disable cookies through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact: